Backyllc并入H9已確定可長期穩定使用打賞

昨天無意間收到hostnine的郵件通知,由于是網易郵箱,直接使用網易郵箱的翻譯功能,翻譯后大意是:我在5月13號的時候在后臺選擇了升級主機業務,但是現在還沒有付款,這是最后一次通告,在24小時內如果不付款,就會凍結賬戶。

看到這個我才緊張起來了,畢竟還有將近半年的使用期呢,怎么能說凍結就凍結呢?在網上搜索了很多關于此類的文章,沒有一篇對照我的問題的。因為我的業務是之前在backyllc并入hostnine的,hostnine沒有我所購買的優惠業務,我升級的話只能升級hostnine的個人業務或者其他,前一段也是因為誤操作導致生成了業務單,而且郵件里面還提醒不通過在線交流和郵件的取消,需要自己去取消,但自己取消的業務似乎是指賬戶到期不用為了防止自動續費的取消(即刪除用戶),所以沒有操作。

在網上搜索中點進了趙榮部落,發現他用過backyllc的主機,我將郵件發給他咨詢相關問題,他說這樣的情況他也不確定客服會不會給我取消,無語,只有自己嘗試了。

在后臺發了Ticket

“Hello, because my account was transferred from the backyllc, I think if you can renew, but did not find the option to renew. I do not accidentally select the option to upgrade. Today I discovered that warning, saying that the account may be frozen, do not know how to cancel it? I have no plans to upgrade the temporary. Please help!”

很快便收到

“Hi!

I am going to move this ticket over to our Billing Department queue, as they'll be able to assist you with your issue much better than our department can. The Billing Department is generally only open on business days, so please be patient as they'll get to you as soon as they can.

Thanks, and if you have any other questions, make sure and let us know!

Regards,

Mark B.
Technical Support
HostNine LLC”

緊接著,我回復了

“Thank you, now I just want to cancel the account upgrade, so when the end of this year and then renew the renewals because my PayPal is not enough money to pay, and there is no available credit, I am a user from China , the above-mentioned orders of the wrong operation of the pure, my English is not very good, hope that the content through Google translation can let you know what I mean.”

沒多久就收到

“Hello!

I have cancelled your upgrade, so you have no due invoices at the moment. Your account will be up for renewal on 12/5/2011. Let me know if you need anything else!

Aim??e B
Billing staff
Hostnine LLC”

我再次回復

“Another point I do not understand, until the time I renew how to renew it?”

收到的回復是

“Greetings,

To submit a payment for an invoice, please login to your Client Area via https://secure.hostnine.com/billing/ and click the "My Invoices" tab. Your renewal invoice will be generated 10 days prior to your renewal date, so you can pay it any time following it being generated.

Thanks!

Aim??e B
Billing staff
Hostnine LLC”

通過以上交流,客服已經幫我取消了升級,并且說明,業務會在到期前的10天自動生成續費訂單,而且據說續費是和原先購買的價格相同的,不知道這點是不是真的,截至目前客服還沒有給我答復。總之,可以確定主機是可以長期使用的,雖然原先的backyllc不復存在,但現在的H9相信不會隨便更改業務,可能只要不更改,就可以一直使用特價的主機。

注:以上英文為Google翻譯的。

Backyllc并入H9已確定可長期穩定使用
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已有5條評論

  1. 覓梅

    我也來頂一下..

    2015-12-16 17:14 回復
  2. 小說排行榜

    穩定就好啊

    2011-05-26 20:18 回復
  3. 玄幻小說完本

    英文看不懂哈

    2011-05-26 20:17 回復
    • 窮小子

      很簡單的咨詢了,不懂的時候用Google在線翻譯就OK

      2011-05-26 22:12 回復

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